Topic: What could this be?

[Inflatable Elvis]

 Okay I am going to try and explain this best that I can.

Ever so often.. which is a lot of the time I should say, my Internet connection goes down. The funny thing is when I got to "Network Connections" it says that it is still connected and my modem (which is 3COM.. the shark fin), all the lights are still active. But it keeps going down for about 5 to 15 secs and it would stop doing this.. now I ran a virus scan and found nothing, I ran a Spyware and Adware scan found 3 peices of spyware but deleted those.. and still hasn't stopped the problem. Can someone here please tell me what this could be, why it's doing this, and is it posbile to fix.. thank you.


PS:

I have WinXP Home
Compaq
Intel Pentuim
256MB of Ram

High Speed Cable Internet Connection.

I use FireFox as my broswer.

[RangerF150]

Id still put my money on a virus/trojan, try this :  http://www.pandasoftware.com/products/activescan.htm and see what happens.
it's late here , so my brain aint workin no more , if that don't throw up nothin i will put my thinking cap on in the morning !
But no doubt someone will figure if for ya in the mean time .

Good luck :-)

[Tipsy McStagger]

im thinking its your isp.  have you called em... it's possible to loose the connection even though the modem stays online.

it could be routing or traffic etc.

[Inflatable Elvis]

im thinking its your isp.  have you called em... it's possible to loose the connection even though the modem stays online.

it could be routing or traffic etc.

Yep I called my ISP may times, and they said everything was fine there. They even check out my modem from their end and found nothing wrong. But the funny thing is everytime I called them with this problem my Internet didn't go down at all.. sometimes I'd talk to them for about a hour and nothing would happen. A few mins after the convo it would go down. I don't know..

Id still put my money on a virus/trojan, try this :  http://www.pandasoftware.com/products/activescan.htm and see what happens.
it's late here , so my brain aint workin no more , if that don't throw up nothin i will put my thinking cap on in the morning !
But no doubt someone will figure if for ya in the mean time .

Good luck :-)

Thanks man, but i have a Norton 2005, but honeslty.. I don't trust online scanners. Such as House Call and others. But anyways.. I tried unplugging the modem and plugging it back in and it seems fine right now. And I don't want to go fucking with my computers Network and tottaly fucking shit up. I might be something that I have to live with for the time being.

Thanks alot for your help.. but keep the tips coming.

[Tipsy McStagger]

Intermittent connections suck to troubleshoot.  I'm actualy moving contracts from a wireless cell contract to a high speed cable contract.

The first step for me if I was in your shoes would be to run a ping -t on the gateway.  See if that times out when you drop the connection and go from there.

TiP

[Canuckguy]

[RangerF150]

Yeah id go with Tipsy ( now that i am awake again !) Ping the router from your computer when the connection goes down. If the ping works it's between the router and the ISP .
If you can ping from your router ( you can on some domestic one's ) to your ISP's IP number , then it could be a router problem or some sort !

Just in case , to ping go to Start> Run , and type "cmd" ( less the quote's!)  in command .exe type "ping x.x.x.x"
Where x.x.x.x = your router's IP address ( usually 192.168.0.1 or 192.168.1.1 , check your manual or google for the make model ) .
If the connection is good you will get a reply , if not it will time out or get a "destination host unreachable" message.
If the ping works log on to your router ( again check the manual for details) and check if there is a utility to ping available , if so ping your IP address given to you by the ISP ( you should find this number on the router in the main config page) .

Also check the connection statistics of the router during the loss of connnection .

[Shit machine gun]

This shit is happening to me with my new modem/router combo that I got from Bell.  They sent me a new one and it does the same thing.  I tried uninstalling my network card but it happened again after that. 

Currently have the old modem plugged back in, waiting for my order from TigerDirect to get here with my new harddrive and more memory.  When that goes down, I'll reinstall the windows that CG provided me with via link and try it again.

Hopefully that sum bitch works normally after that.

[Shit machine gun]

I bought a new harddrive and reinstalled a newer version of XP Pro with SP2 corp. edition and my internet seems to be working great.

IE do you have an up to date XP with SP2?  Maybe that's the problem. 

[Inflatable Elvis]

I bought a new harddrive and reinstalled a newer version of XP Pro with SP2 corp. edition and my internet seems to be working great.

IE do you have an up to date XP with SP2?  Maybe that's the problem. 

I have SP2

[Canuckguy]

If all else fails reinstall windows it usually fixes it during install.  Make sure to install it over top of the previous windows and not just repair.

[RangerF150]

IE, you don't say if you tried pinging from computer to router etc as suggested above and what the result was ???????
You will get a lot of important information doin this , which will determine what action is the correct one to take.


You could try running "sfc scannow" , if it's a windows problem , lastly you could just do a reinstall as Canuckguy suggests.

But all this is in vain if ti's a router /ISP problem, which can be determined by using the ping command.

[Inflatable Elvis]

IE, you don't say if you tried pinging from computer to router etc as suggested above and what the result was ???????
You will get a lot of important information doin this , which will determine what action is the correct one to take.


You could try running "sfc scannow" , if it's a windows problem , lastly you could just do a reinstall as Canuckguy suggests.

But all this is in vain if ti's a router /ISP problem, which can be determined by using the ping command.

Don't have a router.. just a modem connected to the only computer in the house.. and it's still doing it.. but i am trying to ingore it. But thanks for all your help.. And they (my ISP) says its not their problem

[letsgo2smokes]

There can be tons of reasons! This Summer our internet was always going down evrey 10 minutes for about 3 min and we had no clue what it was so one day we called Telus our isp and they couldent figure it out so they sent somebody over and found out our phone line underground was splitting and losing packets with this little machine that looks like a metal detector...so that day we had to lift up our hot tub and smash the cement to fix the damn internet

[Inflatable Elvis]

Everything seems to be working fine now.. it fixed it's self.. thanks for all your help.. really appericate it.

I will be locking this topic for now.